Say nothing—focus on helping solve the medication issue quickly.

You join the informal workflow. You advise a medication switch in the chat to be helpful.

The nurse follows the instruction quickly. Later, the patient develops an adverse reaction (or near-miss is caught late).

Family complains:

“Kenapa keputusan obat lewat chat? Kok data pasien tersebar?”

The hospital/Puskesmas leadership opens a formal investigation.